Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Reply Warranty

  • Each ticket that you submit to the tech help Dept will be handled within about 60 minutes. The common inquiries shall be responded to asap. Nevertheless, if the assistance request you have posted needs help from a skilled technician, we’ll send the ticket to him and will notify you about the hold–off.

  • Top quality support service

  • Qualified Tech Help And Support Service

  • We deliver 24x7x365 client assistance through a lightning fast ticketing system included in your Control Panel. You can contact us anytime about any of the packages that come installed in advance on the virtual server, which include the selected Linux distribution, the server administration panel and our in–house created Site Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • In the Site Control Panel that is available 100% free in your virtual server, you will find an informational Help zone, which includes all you should be aware of when supervising your internet sites and programs. We have added a range of how to content articles and video tutorials that demonstrate the important site maintenance tasks in an easy–to–understand manner.