Extensive Online Documentation in Shared Web Hosting
If you’ve bought your first shared web hosting account through our company or have migrated your website over to us, you will get accustomed to our services and our in-house built Hepsia Control Panel before you know it due to the fact that we have prepared an in-depth knowledge base where you can find all the info that you will ever need – both general info in regard to the web hosting service as a whole and more concrete info about the separate functions that you can use and the predicaments that you may chance upon. The articles themselves are available in two places. The full article list is accessible through the Control Panel’s Help section. You can read articles that are dedicated to the different features in each and every section of the Control Panel too. You can get to know how to accomplish just about everything, from enabling an .htaccess file to managing an electronic mailing list, and all the articles offer exhaustive guides, so you’ll never get baffled due to an unclear text. Naturally, in case you encounter a more specific problem and you cannot find a solution in our knowledge base, you can get in touch with our customer care team members 24-7.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated packages feature exhaustive technical documentation where you will see info on all the features that our custom Hepsia hosting Control Panel offers, along with solutions to different questions and predicaments that you could run into. All user guides feature in-depth specifications, so you will not need to worry about overlooking something if you are aiming to export a MySQL database, for instance. The troubleshooting articles cover a variety of different conceivable reasons for certain problems and the solution for each of them, so if you’re not able to send emails even though you have the correct outgoing mail server settings, for example, you can quickly see what the reason for this may be and repair the issue with a couple of mouse clicks in your mail client. As Hepsia offers quite a lot of features, you will be able to find applicable articles in each single section. If you want to check out all help articles, click on the Help link, which is located in the top right-hand corner of the page.